Privacy Policy

Effective date: 2026-04-23

This Privacy Policy describes how ProMathsGuru collects, uses, stores, and protects your information when you use this website and its learning services.

1. Information We Collect

1.1 Account Information

  • Name, username, email address, password (encrypted), and profile information
  • Optional academic details such as class/grade and institute

1.2 Learning and Performance Data

  • Practice attempts, test history, scores, accuracy, and progress trends
  • Question-level interactions required for analysis and improvement dashboards

1.3 Payment and Subscription Data

  • Plan selection, transaction status, and subscription activity
  • Payment processing data handled by trusted third-party payment providers

1.4 Technical Data

  • IP address, device/browser information, and logs used for security and diagnostics
  • Cookies/session data needed for login, preferences, and platform performance

2. Why We Collect Data

  • To create and manage your account
  • To deliver courses, practice sessions, and CBT-style exams
  • To provide personalized analytics and performance insights
  • To process subscriptions and provide paid features
  • To prevent abuse, protect platform integrity, and improve reliability

3. Legal Basis and Consent

By registering and using this platform, you consent to processing necessary for service delivery, account security, and educational analytics.

4. Data Sharing

We do not sell personal data. We may share limited data with:

  • Payment providers for transaction processing
  • Infrastructure/service providers for hosting, security, and communication
  • Legal authorities where required by law

5. Data Retention

We retain account and learning records as needed for educational continuity, analytics, support, and compliance. Data may be deleted or anonymized according to operational and legal requirements.

6. Your Rights

  • Access and update profile information
  • Request correction of inaccurate data
  • Request account deletion (subject to legal/business retention requirements)

7. Security

We use reasonable administrative and technical safeguards. No online system is 100% risk-free, so users should also protect account credentials.

8. Children and Minors

If you are a minor, use this platform with parent/guardian awareness in line with applicable law.

9. Policy Updates

We may update this policy periodically. Continued use after updates indicates acceptance of the revised policy.

10. Contact

For privacy requests, contact the site administrator via official support channels.

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