Effective date: 2026-03-06
This Privacy Policy describes how ProMathsGuru collects, uses, stores, and protects your information when you use this website and its learning services.
1. Introduction
ProMathsGuru is a mathematics learning platform designed to support students preparing for Board examinations, CET, JEE Main, and JEE Advanced through structured content, practice questions, and computer-based test simulations.
This Privacy Policy explains how we collect, use, store, and protect user information when you access or use the ProMathsGuru website and its services.
By using this platform, you agree to the practices described in this policy.
2. Information We Collect
2.1 Account Information
When you register or create an account, we may collect:
- Name
- Email address
- Username
- Password (encrypted)
- Course preferences
- Subscription plan information
2.2 Usage Data
When you use the platform, we may collect:
- Practice question attempts
- Mock test attempts
- Exam performance analytics
- Time spent on questions
- Topic-wise performance data
- Login activity
This data helps improve learning analytics and platform functionality.
2.3 Payment Information
If you subscribe to paid plans, payment transactions may be processed through third-party payment providers.
ProMathsGuru does not store full credit/debit card details on its servers.
Payment providers may collect:
- billing information
- payment method details
- transaction confirmation
2.4 Device and Technical Information
We may automatically collect:
- browser type
- device type
- operating system
- IP address
- website usage statistics
This helps maintain platform performance and security.
3. How We Use Information
User information may be used to:
- create and manage user accounts
- provide access to courses and learning content
- track learning progress and analytics
- provide exam simulation features
- improve platform performance
- communicate important updates
- process subscription payments
- prevent misuse or unauthorized access
4. Learning Analytics
The platform analyzes performance data such as:
- question attempts
- accuracy rates
- topic performance
- test results
This information helps generate personalized learning insights and performance reports.
Analytics data is used only for educational improvement and platform functionality.
5. Cookies
The platform may use cookies to:
- maintain login sessions
- remember user preferences
- analyze website performance
Users can disable cookies through browser settings, but some platform features may not function properly.
6. Data Security
We take reasonable steps to protect user data including:
- secure authentication systems
- encrypted passwords
- secure server infrastructure
- access control mechanisms
However, no internet transmission system is completely secure.
7. Sharing of Information
User information may be shared only in limited circumstances:
- payment processing providers
- hosting providers
- analytics services
- legal authorities when required by law
We do not sell personal user data to third parties.
8. Data Retention
User information may be stored as long as necessary to:
- maintain accounts
- provide educational services
- maintain performance history
- comply with legal requirements
Users may request account deletion subject to platform policies.
9. Children’s Privacy
The platform is intended for students preparing for academic examinations.
Users under the age of 18 should use the platform under parental or guardian supervision.
10. Third-Party Links
The website may contain links to external websites or educational resources.
ProMathsGuru is not responsible for the privacy practices of those websites.
11. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in platform services, legal requirements, or operational practices.
Users are encouraged to review this page periodically.